Customer Management
Maintain customer records with contact details, credit terms and transaction history.
INFIRO SFA Features
Every tool your sales team needs, in one platform
From outlet registration and route planning to van sales, collections, invoicing and management reporting — here is what INFIRO SFA covers.
Customers & Network
Keep one accurate record of every outlet, customer and distributor in your network.
Outlet Management
Register outlets with location, category and route assignment, captured from the field.
Distributor Management
Manage distributors, their territories, assigned staff and performance in one place.
Selling in the Field
Support both order-taking and on-the-spot selling models from the same mobile app.
Sales Orders
Capture orders at the outlet with product, quantity, pricing and free-issue details.
Pre-Sales
Take orders in advance for later delivery, with orders flowing to the distributor.
Van Sales / On-Delivery Sales
Sell and invoice directly from vehicle stock during the route.
Product Catalogue
Browse the active product range by category, with the information reps need at the outlet.
Product Pricing
Centrally managed price lists applied consistently to every order and invoice.
Routes & Location
Plan where your team goes and see where the work actually happened.
Beat & Route Planning
Assign outlets to beats and routes, and plan daily visit schedules for each rep.
GPS Location Tracking
Record the location of visits and transactions for coverage and route verification.
Stock, Returns & Collections
Track what is moving, what is coming back and what is still to be collected.
Inventory Visibility
View available stock at distributor and vehicle level before committing to orders.
Sales Returns
Record market returns with reasons, linked to the outlet and product.
Payment Collection
Record collections against invoices and track outstanding balances by outlet.
Cash / Cheque / Credit
Support cash, cheque and credit payment types, with cheque details captured at collection.
Invoicing & Devices
Produce documents on the spot and reduce data-entry errors.
Invoice Management
Generate and track invoices linked to orders, deliveries and payments.
Bluetooth Invoice Printing
Print invoices at the outlet using a paired portable Bluetooth printer.
Barcode / QR Scanning
Scan product or outlet codes with the device camera for faster, more accurate entry.
Management & Platform
Give managers the view they need, and keep the field working when connectivity does not.
Sales Reports
Standard reports across sales, collections, returns, stock and coverage.
Management Dashboard
A web dashboard summarising sales and performance for managers and owners.
User & Role Management
Role-based access so each user sees only the data relevant to their level.
Offline Operation
Continue taking orders and recording visits in areas with poor mobile coverage.
Data Synchronization
Field data synchronises with the cloud platform when a connection is available.
Notifications & Alerts
Notify users about relevant events and items that need attention.
Mobile app
Focused screens for daily field work
Large touch targets, clear totals and offline operation — designed for representatives working outlet to outlet.
Screens shown with illustrative sample data.
See these features with your own data
We will walk you through the app and portal using a setup that reflects your products, routes and distributors.